Business
Process Management
Business processes are an essential part of the assets and competitiveness of companies. Control of these processes is therefore of major importance throughout their life cycle. At Datafrica-consulting, we support you during all the key phases of this life cycle:
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Identification: Analysis of existing processes and design of future processes in line with the existing one. Identification and implementation of exchanges with the actors of the processes (workshops, brainstorming, workshops).
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Modeling: Modeling of your processes using BPMN 2.0 notation
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Implementation: Customized design of the applications and forms composing the interface using our BPM suite. Integration into your IS thanks to different connectors (Active Directory, Mail, CMS, GED).
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Monitoring: Monitoring the execution of processes through the implementation of appropriate metrics and KPIs. Supervision through a BAM (Business Activity Monitoring) tool.
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Optimization: Search for areas of process improvement (Continuous Improvement) and development of a long-term optimization strategy so that they are always aligned with your needs.
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According to the prestigious Gartner site, the implementation of a BPM methodology in the company makes it possible to improve operational performance by at least 12% *. Indeed, the benefits of this discipline are numerous:
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Visibility: A well-described process promotes understanding of its issues by users in order to contribute more effectively. Collaboration: Accentuate communication and dialogue between business and IT users as well as between services / departments / subsidiaries.
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Profitability: BPM helps reduce lead times, speed up decision-making, optimize costs and therefore maximize efficiency and business results.
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Reliability: Decrease the risk of errors during the execution of your processes, in particular thanks to the automation of tasks and the facilitation of diagnosis.
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Monitoring: Tracking of metrics / KPIs put in place to immediately report any issues identified. This makes it easier to audit processes (who does what and when).
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Agility: By its nature, BPM makes it possible to adapt in real time the modeled processes according to the constraints and exceptions identified. This generates a new agility, which helps companies in their decision making.
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