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Process Management

Business processes are an essential part of the assets and competitiveness of companies. Control of these processes is therefore of major importance throughout their life cycle. At Datafrica-consulting, we support you during all the key phases of this life cycle:

  • Identification: Analysis of existing processes and design of future processes in line with the existing one. Identification and implementation of exchanges with the actors of the processes (workshops, brainstorming, workshops).

  • Modeling: Modeling of your processes using BPMN 2.0 notation

  • Implementation: Customized design of the applications and forms composing the interface using our BPM suite. Integration into your IS thanks to different connectors (Active Directory, Mail, CMS, GED).

  • Monitoring: Monitoring the execution of processes through the implementation of appropriate metrics and KPIs. Supervision through a BAM (Business Activity Monitoring) tool.

  • Optimization: Search for areas of process improvement (Continuous Improvement) and development of a long-term optimization strategy so that they are always aligned with your needs.

According to the prestigious Gartner site, the implementation of a BPM methodology in the company makes it possible to improve operational performance by at least 12% *. Indeed, the benefits of this discipline are numerous:


  • Visibility: A well-described process promotes understanding of its issues by users in order to contribute more effectively. Collaboration: Accentuate communication and dialogue between business and IT users as well as between services / departments / subsidiaries.

  • Profitability: BPM helps reduce lead times, speed up decision-making, optimize costs and therefore maximize efficiency and business results.

  • Reliability: Decrease the risk of errors during the execution of your processes, in particular thanks to the automation of tasks and the facilitation of diagnosis.

  • Monitoring: Tracking of metrics / KPIs put in place to immediately report any issues identified. This makes it easier to audit processes (who does what and when).

  • Agility: By its nature, BPM makes it possible to adapt in real time the modeled processes according to the constraints and exceptions identified. This generates a new agility, which helps companies in their decision making.

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